Terms and Prices
The following charges are based on my
visiting your home or venue, and providing IT
training. It is expected that you will have your own
PC desktop, laptop or notebook to work on during the training.
Training, one to
Charge £30.00 per hour. Pricing is negotiable on regular training or training
lasting longer than 2 hours - also see Concessions.
Although you can book a suggested course as it stands, it
nevertheless will be really useful to both of us,
if you can clarify what you want to achieve from the
training, before we begin. This can be discussed
over the phone, by email, or sometimes during a visit - if the latter makes more sense.
There is usually no charge for this initial support/advice.
Charge £40.00 per hour. Pricing is negotiable on training
lasting longer than 3 hours - also see Concessions.
This price structure is for up to
six attendees, covering either two hour or half-day (three hour) workshops.
Note: Examples of workshop outlines can be found under the
Training resources: Where training requires
practice files, these will be made
available at the start of the training. There is no additional cost.
Training notes: I encourage all learners to make their
own notes during the training sessions. Where additional
notes are requested, these may,
depending upon amount, incur additional cost. Such notes will normally be
supplied in portable document
format (pdf) or via a web link.
Userguide request: Where a request is made for an
illustrated or non-illustrated userguide - which may be supplied with or without training being involved -
the price will be subject to the
amount of worktime involved in writing it. Same
current hourly rates as for training being charged.
Once written, immediate revisions or
updates will not be charged.
Travel charges are costed under the following
- For travel within 5 mile radius of Evesham
base, there is no extra charge.
- Travel beyond 5 miles radius - up to 25
miles radius, is charged at £1.50p per additional mile.
All bookings for training require some
preparation on my part. Forty eight
hours notice is required to cancel a pre-arranged booking.
Where less than twenty four hours
notice is given (with no alternative date being
requested) a discretionary hour charge will be incurred.
There may also be an additional charge where a written resource
has also been requested specifically for the
Depending on bookings and circumstances, I
am open to negotiation on charges. This would normally amount
to an agreed discount on the hourly charge.
Examples are, where
training one-off (or for more regular training) for a registered charity
or community project. Or where a person can evidence
being on benefits, or retired and relying on benefits. Please
get in touch to discuss.
In order to keep prices and costs down, I normally request
full payment at the point of completing delivery of training.
Payment can be made by cash,
or by cheque (made out to Francis O'Neill), or via PayPal
(if you have a PayPal a/c - details on invoice). An invoice/receipt
will be provided on transactions.
No VAT charge on this service.
Business Reg No: 2169971004